Jobs in Austin Texas Entry Level: Explore Exciting Opportunities and Apply Online
Are you on the hunt for entry-level employment opportunities in Austin, Texas? Look no further! Discover and apply for the position of Animal Service Customer Care Representative, a full-time role offering a competitive pay range from $22.40 to $25.48 per hour. Dive into the details of this engaging job, perfect for those seeking a fulfilling career in customer service within the realm of animal welfare.
Introduction: Unveiling Entry-Level Opportunities in Austin
Embark on a journey of exploration as we delve into entry-level job opportunities in Austin, Texas. The spotlight is on the position of Animal Service Customer Care Representative, a role that combines effective communication, customer service, and a passion for animal welfare.
Job Details: Aligning Your Profile with the Role
Uncover how the responsibilities of this role align with your profile. From conducting conversations with potential adopters to assessing the needs of pet owners, the position promises a dynamic and fulfilling experience. Explore the diverse tasks involved in customer care, including recommendations for mutually beneficial outcomes and adherence to policies and procedures.
The Mission of Austin Animal Center
Gain insight into the mission of Austin Animal Center, which aims to enhance the lives of pets and people by preventing animal homelessness, reuniting lost pets with their owners, providing education on preserving the human-animal bond, and ensuring public and animal safety. Discover the commitment to achieving a remarkable 95% live outcome rate for sheltered pets.
Position Information: Animal Service Customer Care Representative
Delve into the specifics of the Animal Service Customer Care Representative role. From advising and responding to complex customer inquiries to maintaining electronic records associated with customers and animals, this position requires strong communication skills and the ability to handle various tasks with compassion and empathy.
Qualifications and Application Process
Navigate through the qualifications necessary for this role, including education requirements and preferred experience in professional and courteous customer service. Get a glimpse into the application process, including the submission of a detailed employment application, cover letter, and potential interview preferences.
Preferred Qualifications and Additional Information
Explore preferred qualifications such as bilingual proficiency (Spanish) and the ability to navigate ambiguity in a changing environment. Gain insights into the pay range, working hours, and the deadline for submitting applications. Uncover additional information, including the commitment to a tobacco-free workplace.
Duties, Functions, and Responsibilities
Understand the essential duties and functions associated with the role, from advising and responding to customer inquiries to contributing to programs that support the shelter’s live outcome goal. Get a comprehensive overview of the responsibilities involved in the safe and humane handling of animals.
Knowledge, Skills, and Abilities Required
Examine the necessary knowledge, skills, and abilities required for success in this role. From good customer relations practices to proficiency in handling conflict and uncertain situations, discover the diverse skill set needed for effective performance.
Criminal Background Investigation and Equal Opportunity Commitment
Learn about the criminal background investigation approval for this position and the City of Austin’s commitment to equal opportunity and compliance with the Americans with Disabilities Act. Understand the inclusive and non-discriminatory approach of the city towards applicants and employees.
Conclusion: Your Gateway to Entry-Level Excellence
Wrap up the article by emphasizing the exciting opportunities awaiting entry-level job seekers in Austin, Texas. Reiterate the unique aspects of the Animal Service Customer Care Representative position, highlighting the potential for career growth and the chance to make a positive impact on the lives of animals and the community.
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1. What are the basic qualifications required for the Animal Service Customer Care Representative position?
To qualify for this entry-level role, applicants need to have graduated from an accredited high school or equivalent, plus possess at least one year of experience in a field related to customer service. No specific licenses or certifications are required for this position.
2. What is the mission of the Austin Animal Center, and how does the Animal Service Customer Care Representative contribute to it?
The mission of the Austin Animal Center is to enhance the lives of pets and people by preventing animal homelessness, reuniting lost pets with their owners, providing education on preserving the human-animal bond, and ensuring public and animal safety. The Animal Service Customer Care Representative contributes by engaging in conversations with customers for adoptions and assessing their needs to connect them with resources for keeping their pets at home.
3. Can you provide more details about the work schedule and pay range for this entry-level position?
The Animal Service Customer Care Representative position is a full-time role with a pay range of $22.40 to $25.48 per hour. The work schedule may vary, requiring 40 hours per week, including weekends and evenings as needed.
4. What is the application process for the Animal Service Customer Care Representative position, and what documents are required?
Applicants must complete a detailed employment application, providing information about previous employment, job titles, and employment dates. A cover letter highlighting interest in the position and relevant experience is required. While a resume is optional, it will not substitute for a complete employment application. Military/Veterans must provide a copy of their DD214 during the initial interview, and proof of education and a criminal background check will be conducted for those selected for hire.
5. Are there any preferred qualifications for the Animal Service Customer Care Representative position?
Preferred qualifications include experience in providing professional and courteous customer service, demonstrated ability to communicate, mediate, and negotiate with customers, adaptability to a changing environment, capability to work well under pressure, and bilingual proficiency (Spanish). These preferred qualifications enhance the candidate’s suitability for the dynamic role.
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